Spotlight
URGENT ALERT
PLEASE READ: NEW AND IMPORTANT INFORMATION FOR
ONLINE ORDERING!
- NEW ORDER DEADLINE: All orders must be submitted between Monday morning and Thursday at noon.
- SELECTING YOUR PICK UP DATE: If you do not select the correct date for pick-up and delivery on the scheduler, your order might be delayed or cancelled. The scheduler only allows orders to be placed up to two weeks in advance.
- PRINT YOUR COMFIRMATION: After you receive an order confirmation, print and bring it with you to pick up your order.
- NO CONFIRMATION?: If you have NOT received a confirmation within 36 hours of placing your order,
A. Email Agency Relations at arteam@ntfb.org to verify that your shopper email address is correct.
B. Re-submit the order online.
C. If you still have not received a confirmation after verifying your email AND re-submitting the order, notify the AR department including the issue and your agency number.
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Agency News
Online Shopping is now back up! Please click here to place your order.
Post a Question/Comment Section
Click here if you have questions that were not addressed in our FAQ section. Your questions will be posted and answered within 3 business days. NTFB reserves the right not to post questions or comments deemed offensive or inappropriate.
Find Frequently Asked Questions!
If you have questions regarding Ordering, Reporting, Agency University (AU) or any other questions pertaining to your membership, please click to view our list of FAQ’s
Training Videos
You may view online training videos on our training webpage.
For more information, contact the Agency Relations Dept at arteam@ntfb.org.
NTFB Saturday Pick Up
For your convenience, NTFB is also expanding to Saturday distribution and deliveries! Click HERE for more information.
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